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HOW TO BECOME A MEMBER 

Tutorial

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Welcome to

Urban Shape

School of Pole Dance, Contorsion and Dance

FYI: Our Website is not fully translated to english yet, we have in the meantime tried to make it as easy to navigate as possible for our english speaking friends. This tutorial should help you find your way around our website and enable you to understand how the studio and subscriptions work. 
 

1. Create your URBAN SHAPE account

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We use the Bsport planning management software, thanks to which you will be able to create your customer account at Urban Shape.

Your account will enable you to:

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  • Handle your schedule (you book and unbook your classes yourself)

  • Use your class credits

  • Visualise your payments and visits

  • See in real time all the modifications/ cancelations/ other states of the schedule

  • Sign up for workshops

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The first step to creating your account will be write down "urban shape" in the toolbar.

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ATTENTION: As you sign up, you will have to tick the "conditions générales" box, without this we cannot allow you in the classes. (You can find a copy of thoses at the bottom of our website).

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2. Sign up + TIP

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For even more comfort you may upload the free app « URBAN SHAPE GENEVA» on your smartphone! 
Or you can go directly to the Bsport website to create your account 

1 - Create your identifiers (remember to put your phone number because we sometimes communicate urgent information by message).

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2 - If you choose to go through the Bsport account: Remember to add Urban Shape - Geneva Pole Dance Studio to your favorite's list to always find us more easily.

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4 - To sign up, click on the name of our studio, press "shedule" then "book" and choose your class.

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3. Buying class credits

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We now have many types of packages that we sell:

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  • Class card (3,5,10,20,50) - 1 year validity 

  • Unlimited - 1 year validity 

  • Privilege (150 class + 30% on class card) - 1 year validity

  • Annual subscription in 12 monthly paiement for "Unlimited" or "Privilege"

 

All of the payments are done directly by the application. Payments at the studio is possible only in cash or TWINT. 

Absences or non-cancellations of classes 24 hours in advance will be debited from your classes credits. 
Absences or non-cancellations for unlimited subscription classes 24 hours in advance will be charged CHF 15.00/classe.

 

If you don't have any class credits (or have none left), please contact us to tell us to which class you wish to come next.
We will save you your space (as number of participants is limited) and you will be able to pay us when you come for your class. 


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To do so you may contact us the following :

By mail info@urbanshapestudio.com or by phone +41(0)22 535 78 49

4. Choose your classes

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Thanks to your class credits you have access to any class on our schedule, and you may use your credits as you wish (as long as you respect the date limits). This does not include workhops or special occasions. 

 

For the Pole Dance classes, make sure you go to a class that is your level, for that you may ask your instructors. If this is your first pole dance class, please book à  "initiation à la pole dance (1)" class or "debutant pole dance (1-2)". 

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Our schedule is constantly updated. And if a class would be cancelled, you would receive an e-mail 4hours before the class as well as see it on the scheule.​​

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Besides the pole dance classes, all our other disciplines are "all level".

5. To not miss out on ANYTHING

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Our studio delivers daily classes but not only that. We also do:

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  • Shows

  • Workshops

  • Events

  • Camps

  • Bachelorette Parties

  • And much more...

 

We mostly share our news thru our newsletter or on our instagram page. Again, most infos are mainly in french but our team speaks English so don't hesitate to contact us if you have any questions or propositions, we are open  !

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Little note from Managment

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We hope that this tutorial has been helpful for you, don't hesitate to contact our team if you have any questions we do speak english :)

 

We look forwards to meeting you and welcoming you in our studio. We are a small company, owned by two passionate about their work friends, helped by a team of amazing teachers.

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Every new student is a step forwards to the acceptance of the art of pole dance by our society and we thank you for being a part of that.

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See you soon !

xxx

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Laura & Charlène

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